Another Day, a risk and crisis intelligence firm and part of Arthur J. Gallagher, wanted to sharpen how its analysts assess fast-moving situations. We ran an analytical development day built around a five-player matrix game at the Defence BattleLab in Dorset.
The engagement
Over a single day, we put the analytical team inside a live scenario and ran it as a matrix game: a structured, argument-driven format that makes people reason from the viewpoints of different actors rather than from a single house view. The design introduced new analytical frameworks and gave the team a repeatable way to think through how a situation might evolve from more than one perspective.
The outcome
The clearest measure of value is what the client did next. Within weeks, Another Day had adopted matrix games into its own initial analytical methodology for assessing evolving situations from different actors’ viewpoints. A method learned in a one-day exercise became part of how the team works.
“Introduced novel analytical frameworks… we have already implemented matrix games into our initial analytical methodology for assessing evolving situations from different actors’ viewpoints.”
Adam Carrier, Another Day
This is decision support in practice: not a training day that is enjoyed and forgotten, but a method the team kept.